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CDC HIV/AIDS/Viral Hepatitis/STD/TB Prevention News Update

CALIFORNIA: Jamba Juice Reacts Quickly to Virus Scare


San Francisco Chronicle (08.24.07) - Monday, August 27, 2007

The fruit smoothie firm Jamba Juice quickly reacted to news that an employee at one of its San Jose stores was infected with hepatitis A. Santa Clara County Public Health Department officials found no fault with the company or the infected employee. The risk of infection from food or drinks served at the 1140 Lincoln Ave. outlet is probably low, said health officials, since the employee likely observed standard hand washing and sanitary food preparation practices.

Symptoms of infection - including jaundice, abdominal pain, fatigue, loss of appetite, nausea, diarrhea, and fever - may not appear for weeks after hepatitis A exposure. Hand washing is one of the most important ways for servers to prevent fecal-oral transmission of hepatitis A through food.

By Wednesday night, the San Jose store was sanitized and all fresh fruit and open food containers were discarded. Employees of the store were replaced by substitutes until they receive hepatitis A vaccinations. The San Jose store is safe and open, said Paul Clayton, CEO of Jamba Juice, which has 660 outlets in 22 states.

In addition, Jamba Juice is offering customers at risk of exposure reimbursement for testing and treatment. The disease can be prevented by vaccination or averted by immune globulin treatment within 14 days of exposure. The infected employee worked Aug. 1-3, 6-9, 11, and 13-16, when company officials estimate 4,000 customers visited the store. Those who have previously had hepatitis A cannot get it again.

"The health and well-being of our customers and Jamba Juice team members are our highest priorities," said Clayton.

For more information about the application forms for hepatitis A testing and treatment reimbursement, go to or telephone 877-217-4780. Concerned patrons may also contact the county health department's public health information line at 408-885-3980 or visit


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Information in this article was accurate in August 27, 2007. The state of the art may have changed since the publication date. This material is designed to support, not replace, the relationship that exists between you and your doctor. Always discuss treatment options with a doctor who specializes in treating HIV.